Category: From The Office

MacHarrie Marks 10 Years at Custom

Congratulations to Brenda MacHarrie, who is celebrating 10 years as Custom’s office manager.   Brenda, who grew up in Arlington Heights, spent 20 years supporting sales teams before joining Custom in 2009. While she hadn’t worked in the remodeling industry before, she picked up things fast.   If you call Custom, chances are Brenda will […]

President Bill Farnsworth, general manager Scott Blain.

Management Memo: 7 Questions to Ask About ADUs

In case our last post has sparked your interest in an accessory dwelling unit (ADU), here are seven important questions to ask yourself before moving forward.   Can we even consider building an ADU? Some communities have certain districts that are zoned for single-family dwellings. In these areas, ADUs may be prohibited or may require […]

President Bill Farnsworth, general manager Scott Blain.

Management Memo: Taking the Fear out of Remodeling

Investing in a home renovation or addition is an exciting prospect, but it can also be scary. While there’s considerable upside, there are also perfectly understandable concerns about everything that could go wrong. At Custom, we get it. That’s why from our first conversations with potential clients, we follow a number of best practices to […]

December Home Maintenance Checklist

December Home Maintenance Checklist

Winter has arrived along with many festivities that make the season bright. Depending on the area of the country you live in, you may have already shoveled once or twice. For many, this is a busy time of year preparing to have family and friends over for the holidays. However, there are some home maintenance […]

Going Green When Remodeling

Going Green When Remodeling

Here’s a question we’re getting from more and more clients: “What’s the most environmentally friendly way to dispose of all the stuff being taken out of my home during my remodeling project?”   Recycling is one route. Waste Management, for example, recycles concrete, porcelain, lumber, metals and many other common construction materials. The company can […]

President Bill Farnsworth, general manager Scott Blain.

Remodeling Spending on the Rise – CCI Management Memo

In our Management Memos, we often like to share our perspective on what we’re seeing in the local remodeling market. Lately, one trend has clearly stood out: Homeowners are spending more on their remodeling projects.   To cite just one example from our historical data, our average kitchen project has gone up about 80% over […]

How to Make a Home Renovation Less Disruptive

How to Make a Home Renovation Less Disruptive

Living through a home renovation can be difficult, even if you’re working with an outstanding remodeling firm. At Custom, we recognize how disruptive this experience can be, and we do all we can to lessen the impact on clients’ lives.   In preparation for a major renovation, you can also take steps to help minimize […]

President Bill Farnsworth, general manager Scott Blain.

Are We a Fit for Each Other? CCI Management Memo

At Custom, we don’t see ourselves as salespeople. We’re not here to sell you our home remodeling services. Rather, starting with our initial interaction, we’re focused on determining whether we’re a fit for you and your project — and whether you and your project are a fit for us. It’s a totally different mindset than […]

President Bill Farnsworth, general manager Scott Blain.

Is Now the Time to Remodel? – CCI Management Memo

The Greater Boston residential real estate market is still going strong. That’s great news if you own a home (perhaps less so if you don’t own but are looking to buy).   Now suppose you own but think you want something bigger, more updated or simply different. Your best option might be to sell — […]

New Deck

15 Spring Home Maintenance Musts

To do a thorough job of spring home maintenance and cleaning, follow these easy and smart routines. By Merv Kaufman Roof 1/16 With binoculars and a keen eye, you can generally spot roof problems. Cracked or missing shingles should be replaced, and if you see any shingle-shift, it may mean you need to install new […]

Jeff O’Rourke - GoliathTech

CCI Subcontractor’s Corner: Jeff O’Rourke, GoliathTech

At Custom Contracting, we work hard to incorporate the latest advances in the field so we can deliver greater value to homeowners. A case in point is our adoption of screw pile footings in certain projects.   Screw piles are an alternative to traditional concrete footings or foundations. The website of our vendor of choice, […]